Pre-purchase support hours, usable for up to 18 months
All-time purchased in blocks are discounted over our regular hourly rates
2 Hour Support Block
£150.00 excl VAT
Description
With our Prepaid Support, you can be confident you will have the bulk of support time usable within any 18 month period
What can they be used for?
Just about anything that is not parts or software-related. Businesses often prefer to pay ahead of time,
we give you the peace of mind to know that you won’t receive an unexpected invoice after we do some work
Consultation work is a popular booking our clients hire us for and paying ahead of time is the most frequent request
Are there any exclusions?
The only time that we ask you not to use the block of hours is when dealing with project work
We may not be able to provide an estimate of when the work would be completed
What if the work is completed early?
We allow you to roll over hours to be used another time
Time used is split into half an hour increments, if the work only takes 5 minutes you will be charged a minimum of 30 minutes
as we have to book out the time in our calendar
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